Last updated: June 9, 2026
1. Agreement to These Terms
These Terms of Service (“Terms”) are an agreement between you (“Client,” “you”) and Pod Bros Media LLC (“Pod Bros,” “we,” “us”), an Arizona limited liability company based in Scottsdale, Arizona. By purchasing any of our services, using the Command Center client portal, or purchasing a PitchDeck report, you agree to these Terms. If a signed proposal or service agreement between you and Pod Bros conflicts with these Terms, the signed agreement controls.
2. Our Services
Pod Bros provides podcast and video production services, including monthly production retainers, one-time engagements (the 90-Day Content Sprint, studio buildouts, and AI avatar cloning), a-la-carte recording and editing, the PitchDeck digital product, and the Command Center client portal. Service-specific terms below apply in addition to the general terms in Sections 10–16.
3. Monthly Production Retainers (Starter, Authority, VIP)
Commitment & Cancellation
- All monthly retainers (podcast production and YouTube content plans) begin with a 3-month initial commitment, then continue month-to-month.
- After the initial commitment, either party may cancel with 14 days’ written notice. Cancellation notices must be sent to support@podbrosmedia.com.
- Fees already paid are non-refundable; work in progress at cancellation will be completed and delivered for the final paid period.
Delivery & Revisions
- Standard delivery timelines: VIP — 3 business days per episode; Starter and Authority — 5–7 business days per episode. Timelines run from our receipt of complete source recordings and any required materials.
- Each episode includes one (1) round of revisions. Additional revision rounds may be billed at our then-current rates.
- You agree to review and approve (or request revisions to) deliverables within 3 business days of delivery. Deliverables not responded to within that window are deemed approved so production schedules stay on track.
Content Ownership & Portfolio Use
- Upon full payment, ownership of final deliverables (episodes, clips, artwork created for you) transfers to you.
- You grant Pod Bros a non-exclusive, royalty-free license to display completed work in our portfolio, case studies, and marketing. If you need this work kept confidential, tell us in writing and we’ll exclude it.
- You are responsible for ensuring you have rights to all materials you provide (music, guest releases, logos, third-party footage).
4. 90-Day Content Sprint
- The 90-Day Content Sprint is a one-time engagement that includes a strategy call, scripting, one teleprompter studio session (approximately 3–4 hours), and delivery of 45 vertical videos.
- Payment is due in full to reserve your studio session.
- Rescheduling: sessions rescheduled or cancelled with less than 72 hours’ notice incur a $500 rebooking fee.
- Deliverables are targeted for delivery approximately 14 days after your shoot, assuming scripts were approved before the session.
5. Studio Buildouts
- Site access: you agree to provide reasonable access to the installation site during scheduled hours, plus adequate power and internet where required. Delays caused by site access issues may shift the project timeline.
- Change orders: changes to the agreed equipment list or room scope after purchase are handled by written change order and may adjust price and timeline.
- Hardware warranties: equipment is covered by the manufacturers’ warranties, which pass through to you. Pod Bros warrants its installation workmanship for 30 days after completion but is not the warrantor of third-party hardware.
6. AI Avatar Cloning
- Consent: by purchasing AI avatar cloning, you give explicit written consent for Pod Bros to capture and process your likeness and voice solely to create your digital avatar.
- Usage scope: your avatar and voice model are used only to produce content you request and approve. We will never use your likeness or voice for any other client, for our own marketing without permission, or for any purpose outside your engagement.
- Revocation: you may revoke consent at any time by written notice to support@podbrosmedia.com. Upon revocation we will stop producing new avatar content and delete the underlying voice/likeness models within 30 days. Content already produced and delivered is unaffected.
7. A-La-Carte Recordings & Editing
- A-la-carte sessions (recording only, edited episodes, and episode + reels packages) are scheduled based on availability. Payment in full is due at booking to reserve your studio time.
- Rescheduling: you may reschedule your session once at no charge with at least 48 hours’ notice. Reschedules or cancellations with less than 48 hours’ notice forfeit the session fee.
- No-shows: if you miss your session without notice, the session fee is forfeited. Late arrivals come out of your booked session time.
- Length upgrades and extra reels are billed at the rates listed on our services page at time of booking.
8. PitchDeck (Digital Product)
- PitchDeck (pitch.podbrosmedia.com) generates podcast guest-booking reports. The free shortlist and paid full report are delivered digitally to the email you provide.
- Reports are compiled from publicly available podcast directory data. We don’t guarantee that any show will respond to or book you, and contact details may change after your report is generated.
- Refunds: if your purchased report is unusable (for example, it fails to generate or its contents are materially broken), contact support@podbrosmedia.com within 7 days of purchase for a full refund. Refunds aren’t available simply because outreach didn’t produce bookings.
9. Command Center Client Portal
- Account security: you’re responsible for keeping your login credentials confidential and for activity under your account. Notify us promptly of any suspected unauthorized access.
- Acceptable use: don’t misuse the portal — no attempts to access other clients’ data, probe or disrupt the service, or upload malicious content.
- Offboarding: when your engagement ends, you may request an export of your portal data within 60 days by emailing support@podbrosmedia.com, after which your account and data may be deleted.
10. Payment Terms
- Monthly retainers are billed in advance each month via Stripe. One-time engagements are due as specified in your invoice or proposal.
- Prices for each service are listed on our website and in your proposal; pricing changes for retainers take effect at your next renewal with prior notice.
- Late payment: if a payment fails or is past due, we may pause work and withhold deliverables until the account is current. Past-due balances may accrue a late charge of 1.5% per month or the maximum permitted by law, whichever is lower.
11. Intellectual Property
Apart from deliverables transferred to you under Section 3, Pod Bros retains all rights in its own materials — including templates, processes, presets, internal tools, and pre-existing work — and in the Pod Bros name, logo, and website content. Nothing in these Terms transfers ownership of our brand or tools to any client.
12. Disclaimers & Limitation of Liability
We’ll perform all services in a professional and workmanlike manner. However, we don’t guarantee specific business outcomes — downloads, views, subscribers, leads, or revenue depend on factors outside our control. Except as expressly stated, services are provided “as is.”
To the maximum extent permitted by law, Pod Bros’ total liability arising out of or related to any service is limited to the amounts you paid us for that service in the three (3) months before the claim arose, and neither party is liable for indirect, incidental, consequential, or punitive damages, or for lost profits or lost data.
13. Indemnification
You agree to indemnify and hold Pod Bros harmless from claims arising out of materials you provide (including claims that your content infringes third-party rights), statements made in your content, or your breach of these Terms. Pod Bros will indemnify you against claims that our original production work (excluding materials you supplied) infringes a third party’s intellectual property rights.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. Before filing any claim, both parties agree to first attempt in good faith to resolve the dispute informally by written notice and a 30-day discussion period. Any dispute that can’t be resolved informally will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and both parties consent to venue there.
15. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date above reflects the current version. For active retainer clients, material changes take effect at your next monthly renewal. Continued use of our services after changes take effect constitutes acceptance.
16. Contact
Pod Bros Media LLC
Scottsdale, Arizona
Phone: (480) 415-8288
General inquiries: contact@podbrosmedia.com
Cancellations & account requests: support@podbrosmedia.com